EMERGENCY SERVICE CALL
On Site …………………………………………… $125/ HR *
Remote Support ………………………………. $95 / HR **
Phone Support ………………………………… $85 / HR ***
* Minimum for onsite service is 1 Hour
**Minimum for remote support is 15 minutes
***Minimum for phone support is 5 minutes
SCHEDULED SERVICE CALL
On Site …………………………………………….. $85 / HR *
Remote Support ………………………………. $65 / HR **
Phone Support ………………………………… $55 / HR ***
* Minimum for onsite service is 1 Hour
** Minimum for remote support is 15 minutes
*** Minimum for phone support is 5 minutes
CONTRACTED SERVICE RATE (1)
On Site …………………………………………….. $65 / HR *
Remote Support ………………………………. $50 / HR **
Phone Support ………………………………… $40 / HR ***
*Minimum for onsite service is 1 Hour
** Minimum for remote support is 15 minutes
*** Minimum for phone support is 5 minutes
(1) THE CONTRACTED RATES ARE BASED ON A PURCHASE OF A 10 HOUR BLOCK OF TIME.